info centre

Do You Have a Privacy Policy?

Privacy Policy

‘Personally Identifiable Information’ (PII) is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect?

We may collect data about you when provided by you via personal, face to face contact and/or email or telephone interactions. Types of personal data we may hold: your name, the organisation that you work for, your job title, your email address, your home, work and mobile phone numbers, demographic information such as post code, preferences and interests, details of your property and land ownership, your personal interests, any other information relevant to your project such as the existence of any hidden services, way-leave, easements or covenants which may impact on the design or later construction of the project.

Non-personal identification information: We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

How do we use your information?

Any of the information we collect from you may be used in one or more of the following ways:

  • to respond via supplied contact details regarding your enquiry (email, telephone or post)
  • to personalise your experience (your information helps us to better respond to your individual needs)
  • to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you
  • internal record keeping.

We may use the following third-party service provider to process and store your data: Mailchimp, which we use to manage service emails and email marketing subscriber lists. Read their privacy policy here.